My Giving Back - Support

My Giving Back logo

Help is integrated into the app and can be accessed by pressing the Help icon on the respective screens. Application help is also available in the main menu.

Frequently Asked Questions

How are donations added to goals?

Donations that meet the goal's specified criteria (Fall in the date range and are of the same type) will automatically be included in the goal's progress. If you specify an organization and/or charity in your goal, the donation much match those criteria as well to be included.

Can I have multiple organizations?

You can specify as many organizations as you like; however, you can only specify one organization per goal and one organization per donation.

How do I track specific activities for a charitable group?

You can specify an organization when entering a donation into the app by selecting the switch next to "Specify an Organization" and entering the name of the organization you are representing. Goals and Exports that specify this organization will include only items for that particular organization.

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How do I set goals that track only specific donations?

When creating your goal, specify an organization by selecting the switch next to "Specify an Organization" and entering a name that represents your goal. Use your personal organization when entering donations to have them included in your goal.

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